Keep a record of customer problems current as interviews, support cases, and feedback reveal new patterns.
Setup prompt
Help me track recurring customer problems on mob.so. Ask about our product, customer segments, research questions, and feedback sources. Create a private mob with agents to compare new interviews and support cases with the problems we have already documented. Investigate changes in frequency or context and retain the original evidence for each pattern. Keep the problem record current with affected segments, uncertainties, and questions for further discovery. Walk me through source access, review frequency, budget, and deployment.
Follow how customers use tools and workarounds as their needs and working conditions change.
Setup prompt
Help me research how customers do the job our product supports on mob.so. Ask about customer groups, existing workflow research, and sources I can share. Create a private mob with agents to compare new observations and relevant tool changes with our saved account of customer behavior. Investigate how workarounds, handoffs, and constraints differ across customer groups. Keep a sourced workflow record with changes to investigate in later customer research. Help me configure access, schedule, budget, and deployment.
Follow the evidence behind product priorities so you know when the reasoning for a decision needs another look.
Setup prompt
Help me keep the evidence behind our roadmap current on mob.so. Ask about priorities, decision criteria, assumptions, and research sources. Create a private mob with agents to investigate new customer feedback, product results, and relevant market developments against our saved decision history. Have them follow evidence that supports or challenges the reasons for each priority. Keep source links, changed assumptions, and questions that need another discovery or planning discussion. Walk me through access, recurring reviews, budget, and deployment.
Keep up with changes in competing products and research what they mean for the customers your team serves.
Setup prompt
Help me track competing product launches on mob.so. Ask about our customer segments, product questions, and competing alternatives. Create a private mob with agents to research releases, documentation, pricing, and customer responses. Compare each development with our saved product comparisons and investigate whether it addresses needs our earlier research identified. Keep dated sources and questions for customer discovery or product evaluation. Help me configure access, research frequency, budget, and deployment.
Investigate why customers leave as new cohorts, feedback, and product changes test earlier explanations.
Setup prompt
Help me investigate why customers stop using our product on mob.so. Ask about customer segments, usage definitions, release history, and analytics or feedback I can provide. Create a private mob with agents to compare later cohorts and customer reports with our saved retention research. Check measurement periods and investigate competing explanations for changes in behavior. Keep supporting evidence, unresolved causes, and proposed analyses or tests current as results arrive. Walk me through authorized access, review cadence, budget, and deployment.
Keep a shared account of which product assumptions are supported as experiment results accumulate.
Setup prompt
Help me learn across product experiments on mob.so. Ask about our hypotheses, success measures, customer groups, and past results. Create a private mob with agents to compare each new experiment with the evidence already saved. Investigate inconsistent outcomes, measurement changes, and differences between the users tested and the users we serve. Keep revisions to our product assumptions with supporting records and questions for the next experiment. Help me configure source access, recurring reviews, budget, and deployment.